Typical turnaround can range from 1 week to 1 month, based on complexity of your commission, my work and personal schedule, the movement of the planets, etc. (Coloring usually takes me the longest out of any step of the process!)
If you have a specific timeline you need a commission by I will try to align to that but I do ask for your patience and understanding!
I am most available via Discord DMs (vojir#4655) and email ([email protected]). I try to check these daily - other site forums/DMs I know myself to lose track of on occasion.
I am happy to provide a refund if you feel like the commission has taken too long, if you paid up front. However, for USD, I typically do not ask for up front payment.
For USD comms, I send a clean sketch for confirmation before I begin coloring so changes can be made at that point. For site currency comms, I typically do not send a sketch but am happy to make any changes or fixes once I complete the comm.